Park Place at Brook Edge Is Managed by Paragon Residential Management LLC.
Please call 518-730-7308 (x2) to be connected to the property manager. We offer the convenience of paying your rent and submitting maintenance requests online through your resident portal. Simply click on the button above and follow the instructions for secure payment processing or to submit a maintenance request.
If you wish to pay by check please mail it to: P.O. Box 990, Latham, NY 12110-0090
After Hours Maintenance Emergency & Lock Out Procedure
Emergency After Hours Number: 518-730-7308 (x4)
In the event you have a maintenance emergency after regular business hours (Monday-Friday 8:30am-5:00pm) or on the weekend, please call the emergency number and leave a message including:
- Your Name
- Name of your apartment community (Park Place at Brook Edge)
- Apartment Number
- Phone Number
- A description of the problem
Someone will call you back within 30 minutes to address the problem according to company policy.
Please dial 911 if you feel this is a police matter such as but not limited to the following examples: Strange activity in the building, loud neighbor disturbance, and vandalism. In case of a fire or medical emergency always call 911.